Rica Soluções Technology that takes off Request a Quote
IT Consulting · B2B · 20+ years

Integrated Solutions for Businesses

We turn business challenges into opportunities through technology. Consulting, digital transformation, cloud and security in a single strategic partnership.

Request a Quote Our Services
500+ clients served Custom SLA ISO 27001 · LGPD
20+ Years of experience
500+ Clients served
98% Satisfaction rate
24/7 Support available
About the company

A long-term technology partner, not a vendor.

Rica Soluções specializes in delivering complete technology solutions for companies of every size. With a multidisciplinary team of certified specialists, we cover everything from strategic consulting to implementation and ongoing support.

Our mission is to be the technology partner your company needs to grow sustainably, securely and efficiently in the digital world. We work side by side with CIOs, IT directors and executive leadership — always focused on measurable ROI and governance.

Certifications and Frameworks

  • AWS Partner
  • Microsoft Partner
  • Cisco
  • CompTIA
  • ISO 27001
  • LGPD
  • COBIT
  • ITIL
Our services

Four integrated practices, one single partnership.

Full coverage of the corporate IT lifecycle: from strategic assessment to 24/7 operations. Our practices talk to each other — no fragmented vendors.

🎯

IT Consulting

Strategy, audit and governance. Maturity assessment, planning and project management.

⚡

Digital Transformation

Process automation, RPA, API/ESB integrations and BI for data-driven decision-making.

☁️

Cloud & Infrastructure

Multi-cloud migration and operations (AWS, Azure, GCP), networking, virtualization, backup and disaster recovery.

🛡️

Information Security

LGPD (Brazil's data protection law), ISO 27001, pentesting, firewall, endpoint protection and ongoing team training.

🎯

IT Consulting

  • Infrastructure and technology maturity assessment
  • Strategic IT planning aligned with the business
  • Project management with agile and hybrid methodologies
  • Compliance auditing (LGPD, ISO 27001)
  • Corporate governance (COBIT, ITIL)
⚡

Digital Transformation

  • Process digitization and redesign
  • Workflow automation (RPA)
  • Systems integration via APIs and ESB
  • BI and analytics for data-driven decisions
  • Change management and team enablement
☁️

Infrastructure & Cloud

  • Cloud migration (AWS, Azure, GCP)
  • Servers, corporate networks and connectivity
  • Managed backup and disaster recovery
  • Virtualization and containers (Docker, Kubernetes)
  • Proactive 24/7 monitoring
🛡️

Information Security

  • LGPD compliance and ISO 27001 certification
  • Pentesting and continuous vulnerability assessment
  • Corporate firewall and endpoint protection
  • Incident response and contingency planning
  • Employee security training and awareness
🎧

Managed IT Support

  • On-site and remote helpdesk with a custom SLA
  • Preventive and corrective maintenance of critical environments
  • Proactive 24/7 monitoring with intelligent alerting
  • Asset management and hardware lifecycle
  • L1, L2 and L3 support escalated by severity
Why choose Rica

Eight reasons we are the right partner.

We don't sell one-off products. We build long-term relationships, with operational transparency and clear ROI metrics.

Certified Team

Specialists certified by AWS, Microsoft, Cisco and CompTIA.

Consultative Approach

We deliver solutions to real problems, not off-the-shelf products.

Proven Track Record

20+ years in the market and hundreds of projects delivered across multiple industries.

24/7 Support

Continuous monitoring and support, with a custom SLA per contract.

ROI Focus

Every project comes with clear indicators and a measurable return on investment.

Long-Term Partnership

We position ourselves as a strategic partner, not a transactional vendor.

Flexibility

Scalable solutions that grow with your operation.

Transparency

Detailed reports on usage, performance and SLA metrics.

Who we serve

Companies that need strategic IT, not support tickets.

SMB

Growing SMBs

Companies that need to structure corporate IT without maintaining a full in-house team.

Startups

Startups

Robust, scalable infrastructure to support rapid growth securely.

Enterprise

Established enterprises

Legacy system modernization and a structured digital transformation journey.

E-commerce

E-commerce and retail

Full uptime, transaction security and performance during seasonal peaks.

How we work

A lean, predictable process in four steps.

From first contact to ongoing operations. Agile methodology, clear milestones and documented governance at every stage.

1 Free

Initial Assessment

A discovery call to map your context, pain points and the technology maturity of your environment.

2

Tailored Proposal

Detailed scope, timeline, ROI indicators and SLA — no generic solutions.

3

Implementation

Delivery with agile methodology, biweekly milestones and continuous communication with stakeholders.

4

Ongoing Support

24/7 assisted operations, continuous improvement and monthly performance reports.

Request a proposal

Talk to a consultant.

Tell us about your operation's current setup and your top challenges. Within 1 business day, one of our consultants will get in touch for a free initial assessment.

  • Sales
    +55 (21) 99919-3898
  • Corporate email
    [email protected]
  • Office
    Rio de Janeiro — RJ, Brazil
  • Business hours
    Sales Mon–Fri · Support 24/7

Request a Quote

Reply within 1 business day. All conversations can be covered by an NDA on request.

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Ready to transform your IT?

Book a free consultation and find out how we can help your company grow sustainably, securely and efficiently.

Book a Free Consultation

Frequently asked questions

Straight answers on services, engagement, timelines and compliance — the questions that come up most before the initial assessment.

How much does IT consulting from Rica Soluções cost?

Rica Soluções does not work from a fixed price list: the figure comes in a tailored proposal, put together after a free initial assessment. That assessment is a discovery call to map your context, pain points and the technology maturity of your environment. The proposal spells out scope, timeline, ROI indicators and SLA — no generic solutions.

How does the engagement work and how soon do I get a proposal?

The process has four steps: a free initial assessment, a tailored proposal, implementation and ongoing support. After your first contact, a consultant gets back to you within 1 business day to schedule the assessment. Implementation follows an agile methodology, with biweekly milestones and continuous communication with stakeholders; assisted operations include monthly performance reports.

What IT services does Rica Soluções offer?

Rica Soluções runs four integrated practices: IT consulting, digital transformation, cloud and infrastructure, and information security — plus managed IT support with an on-site and remote helpdesk. In practice that ranges from audit and governance (COBIT, ITIL) to process automation with RPA, systems integration via APIs and ESB, BI, multi-cloud migration and LGPD compliance. The practices are contracted together, which avoids fragmenting vendors.

Does Rica Soluções work with small and medium-sized businesses?

Yes. Rica Soluções works with growing SMBs, startups, established enterprises and e-commerce and retail operations. For SMBs, the focus is structuring corporate IT without having to keep a full in-house team. For startups, scalable infrastructure for rapid growth; for established enterprises, legacy system modernization.

How do I make my company LGPD compliant?

LGPD compliance (Brazil's data protection law) is one of the services in the Rica Soluções information security practice, alongside compliance auditing and employee training. The work starts with an audit of your current environment and moves on to the technical and process changes required. Team awareness is treated as part of compliance, not as an optional extra.

Does Rica Soluções help with ISO 27001 certification?

Yes — ISO 27001 certification and compliance auditing are part of the information security services. The scope covers pentesting, continuous vulnerability assessment, corporate firewall, endpoint protection and an incident response plan. ISO 27001 is used as a governance framework alongside COBIT and ITIL.

How does 24/7 support and the SLA at Rica Soluções work?

Support runs 24/7, with a custom SLA set by contract and L1, L2 and L3 escalation according to ticket severity. It includes proactive monitoring with alerting, preventive and corrective maintenance of critical environments, and asset management. Clients receive detailed reports on usage, performance and SLA metrics. Sales is available Monday to Friday; support, around the clock.

Does Rica Soluções handle cloud migration?

Yes, with multi-cloud operations across AWS, Azure and GCP. Beyond the migration itself, the cloud and infrastructure practice covers servers, corporate networking, virtualization, containers (Docker and Kubernetes), managed backup and disaster recovery. The environment stays under proactive 24/7 monitoring after the migration.

What is the difference between Rica Soluções and Sierra Tecnologia?

Rica Soluções and Sierra Tecnologia belong to the same group, but with different remits: Rica Soluções is the IT consulting and digital transformation arm, while Sierra Tecnologia is the group's custom software development company. Come to Rica Soluções for strategy, infrastructure, cloud, security and support; come to Sierra Tecnologia to have a product built to order. The group also includes Seguros Sierra, an insurance brokerage registered with SUSEP.

Where is Rica Soluções based and how do I reach a consultant?

The office is in Rio de Janeiro (RJ), Brazil, reachable by phone at +55 (21) 99919-3898 and by email at [email protected]. The helpdesk is both on-site and remote. Sales is available Monday to Friday, and you get a reply for a free initial assessment within 1 business day.

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